Why limit yourself? Treat yourself and enjoy our products with free delivery (yes, we said FREE) all across the UK. Experience express delivery at its best! Get your goodies in 1-2 working days for just £3.99—fast and affordable. Please be aware that

<h3 id="isPasted">FREE Standard Delivery</h3>Why limit yourself? Treat yourself and enjoy our products with free delivery (yes, we said FREE) all across the UK.<h3 id="399-express-delivery">&#xA3;3.99 Express Delivery</h3>Experience express delivery at its best! Get your goodies in 1-2 working days for just &#xA3;3.99&#x2014;fast and affordable.Please be aware that all delivery time frames for Standard &amp; Express Delivery through Evri / Royal Mail / DPD are estimated services and transit times may vary. Please note that these services do not come with a guarantee. Additionally, in the event of any delay, the postage cost remains non-refundable.If you need to report an issue with your delivery please alert our customer service team within 14 days of dispatch. International DeliveryEconomy InternationalMud Dogs use Deutsche Post&#x2122; as our preferred international partner for all orders outside of the United Kingdom. Deutsche Post&#x2122; in turn have established partnerships with local last mile delivery partners. For example, if you are ordering from the USA, Deutsche Post&#x2122; will partner with USPS to deliver your order.DHL Express: Delivery between 2 - 5 working days.Express delivery options are available for most countries. Please select this at checkout for a premium speedy service.Duty &amp; TaxOrders from within the USA are usually free from any additional tax payments up to a maximum of $800 per individual shipment.For all other countries, please consult your local customs and excise authority.Kindly take note, all duty and tax related charges are to be borne by the recipient strictly. If you fail to make payment and your package is consequently held, we reserve the right to instruct for the goods to be returned to us or your package may be destroyed in country by customs and excise for failure to pay duty/tax. All associated costs will be deducted from the amount refunded to you.&#xAD;&#xAD;

How much does shipping cost?

Delivery times vary depending on the destination and the shipping method selected. • Standard Delivery: Typically arrives within 2-3 business days. • Express Delivery: Typically arrives within 1-2 business days. • DHL Express International Delivery:

Delivery times vary depending on the destination and the shipping method selected.&#x2022; Standard Delivery: Typically arrives within 2-3 business days.&#x2022; Express Delivery: Typically arrives within 1-2 business days.&#x2022; DHL Express International Delivery: Typically arrives within 2-5 business days.Express delivery options are available for most countries. Please select this at checkout for a premium speedy service.&#xA0; Please be aware that all delivery time frames for Standard, Express, and Next Day Delivery through Royal Mail / DPD are estimated services and transit times may vary.Orders using Special Delivery must be placed before 4:30pm for guaranteed next day delivery. Please note that these services do not come with a guarantee, and we reserve the right to change your selected courier if the need arises. Additionally, in the event of any delay, the postage cost remains non-refundable.

How long does delivery take?

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbours/building management who may have collected the package for you. Also, please double-check the shi

If no one was home at the time of delivery, the carrier will leave the package in a safe location.Be sure to check around your home and with neighbours/building management who may have collected the package for you.Also, please double-check the shipping address of your order (in the order confirmation email) to ensure it&#x2019;s headed to the right location.On some occasions, packages may be marked as delivered but take additional time to arrive.If you still are unable to locate the package, please reach out to our customer service team.&#xA0; For issues with deliveries, please ensure this is reported to our customer service team within 14 days of dispatch, for us to be able to assist further.&#xA0;

My order was marked delivered but it’s not here!

At Mud Dogs, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team using the form on our "contact us" page with your order number and any r

<h3 id="isPasted">Lost packages</h3>At Mud Dogs, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team using the form on our &quot;<a href="https://mud-dogs.gorgias.help/en-GB/contact" target="_blank" rel="noopener noreferrer">contact us</a>&quot; page with your order number and any relevant details.We do Kindly ask that delivery issues are reported within 14 days of dispatch, to ensure that we can assist further.&#xA0; <h3 id="damaged-packages">Damaged packages</h3>We understand the disappointment of receiving a damaged package. In such instances, please report to our customer support team using the form on our &quot;<a href="https://mud-dogs.gorgias.help/en-GB/contact" target="_blank" rel="noopener noreferrer">contact us</a>&quot; page as soon as possible after receiving the order and include photos of the damaged items or package.We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.

What happens if my package is lost or arrives in a damaged state?

Duty & Tax. For all countries outside of the UK, please consult your local customs and excise authority. Kindly take note, all duty and tax related charges are to be borne by the recipient strictly. If you fail to make payment and your package is con

Duty &amp; TaxFor all countries outside of the UK, please consult your local customs and excise authority.Kindly take note, all duty and tax related charges are to be borne by the recipient strictly. If you fail to make payment and your package is consequently held, we reserve the right to instruct for the goods to be returned to us or your package may be destroyed in country by customs and excise for failure to pay duty/tax. All associated costs will be deducted from the amount refunded to you.

Do I have to pay duty or tax?

Please be aware that all delivery time frames for Standard, Express, and Next Day Delivery through Royal Mail / DPD are estimated services and transit times may vary. Orders using Special Delivery must be placed before 4:30pm for guaranteed next day

Please be aware that all delivery time frames for Standard, Express, and Next Day Delivery through Royal Mail / DPD are estimated services and transit times may vary.Orders using Special Delivery must be placed before 4:30pm for guaranteed next day delivery. Please note that these services do not come with a guarantee, and we reserve the right to change your selected courier if the need arises. Additionally, in the event of any delay, the postage cost remains non-refundable. If you have any further questions, which you are unable to find the answer for on our help centre, please do not hesitate to reach out to our customer service team by using the &apos;<a href="https://mud-dogs.gorgias.help/en-GB/contact" target="_blank" rel="noopener noreferrer">contact us form</a>&apos;.&#xA0;

Additional Delivery Information

Fill in our contact form & our team will be back with you as soon as possible to help.