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Mud Dogs

Please be aware that all delivery time frames for Standard, Express, and Next Day Delivery through Royal Mail / DPD are estimated services and transit times may vary.Orders using Special Delivery must be placed before 4:30pm for guaranteed next day delivery. Please note that these services do not come with a guarantee, and we reserve the right to change your selected courier if the need arises. Additionally, in the event of any delay, the postage cost remains non-refundable. If you have any further questions, which you are unable to find the answer for on our help centre, please do not hesitate to reach out to our customer service team by using the &apos;<a href="https://mud-dogs.gorgias.help/en-GB/contact" target="_blank" rel="noopener noreferrer">contact us form</a>&apos;.&#xA0;

Please be aware that all delivery time frames for Standard, Express, and Next Day Delivery through Royal Mail / DPD are estimated services and transit times may vary. Orders using Special Delivery must be placed before 4:30pm for guaranteed next day

Additional Delivery Information

Delivery Information

How do I track my order?

How do I cancel my order?

Can I edit or add anything to my order?

What do I do if I receive the wrong item in my order?

Order Information

How much does shipping cost?

How long does delivery take?

My order was marked delivered but it’s not here!

What happens if my package is lost or arrives in a damaged state?

Do I have to pay duty or tax?

How do I cancel my membership/subscription?

How do I apply promo/discount codes?

Return to sender

Additional Information

How do I make a return?

When will I get my refund?

Do you offer exchanges?

Rejected Returns

Non-returnable items

I want to return but I don't have the original packaging/box

International Returns

Faulty items

Returns policy

How much does it cost to return?

Returns Information

Are Mud Dogs Vegan?

What materials are your shoes made from?

Product Information

Are Mud Dogs suitable for wide fit?

Do you have a size guide?

What size should I order in Unisex item?

Sizing and Fit

Additional Delivery InformationUpdated 12 days ago