You can easily track and manage your order using our convenient tracking tool, available at the top of our Help Centre page or through our live chat service on the website. Simply log in with your email to get started. Alternatively, you can use the
If you wish to cancel your order please contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be cancelled before they have been dispatched. If your
If your order hasn’t been dispatched yet, we’ll do our best to assist you. Please get in touch with our Customer Service team as soon as possible using the contact details found at the bottom of our Help Centre page.
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance at [email protected]. Include a photo of the item received and the name of the missing item(s). Please double-