International ReturnsUpdated 9 days ago

Returns

All returns must be made within 30 days from the date of receiving the goods. All items being returned must be unworn and in their original, undamaged packaging. 

All items being returned from outside of the United Kingdom must be clearly marked as 'RETURNED GOODS' on your customs paperwork. Failure to do so may result in your package being subject to tax/duties inbound to the UK. We will NOT be able to pay for this and it may result in your package being returned to you or destroyed by Customs & Excise. 

In the event that your item is returned to sender prior to delivery, we may need to process a refund with a deduction made for all applicable postage costs. The deduction will include the cost of the returned to sender fee charged by the carrier. 
Please note: If the item is returned to sender as a result of carrier error, then we will waive the return to sender charge deductions from your refund. 

Exchanges

We do not offer exchanges on international orders. You will need to return your item for a refund and re-purchase your new item.

Returns Costs

All postage costs are to be paid for by the buyer.