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Mud Dogs

To return an item, please use our Returns Portal by selecting the &quot;Return&quot; option at the top of our Help Centre page.You can also start this from our easy to use &apos;Track and Manage order&apos; tool found in our live chat on the website.&#xA0;&#xA0;You&apos;ll also have the option to request an exchange during this process. If you have any further questions, feel free to contact our Customer Service team &#x2014; we&#x2019;re happy to help.

To return an item, please use our Returns Portal by selecting the "Return" option at the top of our Help Centre page. You can also start this from our easy to use 'Track and Manage order' tool found in our live chat on the website. You'll also have t

Do you offer exchanges?

Returns Information

How do I track my order?

How do I cancel my order?

Can I edit or add anything to my order?

What do I do if I receive the wrong item in my order?

Order Information

How much does shipping cost?

How long does delivery take?

My order was marked delivered but it’s not here!

What happens if my package is lost or arrives in a damaged state?

Do I have to pay duty or tax?

Additional Delivery Information

Delivery Information

How do I cancel my membership/subscription?

How do I apply promo/discount codes?

Return to sender

Additional Information

How do I make a return?

When will I get my refund?

Rejected Returns

Non-returnable items

I want to return but I don't have the original packaging/box

International Returns

Faulty items

Returns policy

How much does it cost to return?

Are Mud Dogs Vegan?

What materials are your shoes made from?

Product Information

Are Mud Dogs suitable for wide fit?

Do you have a size guide?

What size should I order in Unisex item?

Sizing and Fit

Do you offer exchanges?Updated 9 days ago